Returns & Exchanges

At Ozmosis, we want you to love your new style, which is why we offer a 30-day return window for all unworn apparel and accessories. If your purchase isn't quite right, we provide seamless exchanges or full refunds to ensure your shopping experience is effortless.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.

• 3.
  Attach Shipping Label

  Download and print your pre-paid return shipping label from the portal, then affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.